[Notice] regarding newsletter delivery

【To Our Registered Members】

Thank you for your continued patronage of BUNGUBOX.

We have recently received inquiries from some customers stating that they are not receiving our newsletters, or that they receive them some time after they have been sent.

Due to variations in email delivery timing depending on individual receiving environments, we are changing our notification procedure starting from the next distribution to ensure that information on limited-edition products is delivered as fairly as possible to all our members.

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【Upcoming Notification Process】

～Example: For a product releasing on October 9th～

STEP 1｜October 7th: Advance notice via SNS

We will provide an advance announcement on X (formerly Twitter) and Instagram stating,
"We plan to email product information to our members on October 9th."

 

STEP 2｜October 8th: Email sent to members

We will send the product information to our members the day before the sale begins.
The email will include the product details as well as the "date and time when you can make your purchase."
※Please note that you will not be able to purchase the product at the time you receive the email.
※If you do not receive the email, please contact us at (info@bungubox.shop) for assistance.

 

STEP 3｜October 9th: Exclusive early sale begins for members

Once the previously announced time has arrived, you will be able to purchase the product from the product page.

 

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By implementing a set waiting period between the email notification and the start of sales, we aim to minimize disparities in purchasing opportunities, even if there are slight differences in email delivery times.

We will continue to make improvements to ensure that our email members can enjoy exclusive information and special offers with peace of mind.

Thank you for your continued support of BUNGUBOX.