Temporary halt on the sale of the Thumbelina fountain pen
Dear valued BUNGUBOX customers,
We are sorry to report that we are temporarily suspending the sale of our latest limited edition fountain pen release, Thumbelina.
The "Thumbelina" pen was a creation inspired by the delicate hues of a tulip flower, combining pale pink and cream white. We intended to further evoke the elegance and grace of the tulip by using pearlescent resin for both the cap and the barrel.
Unfortunately, the finished product delivered to us was a cream-colored barrel containing fine glitter, not fine pearlescent material.
Our choice of pearlescent material was deliberate. We envisioned a harmonious interplay—the soft purple luminescence of the pink barrel, complemented by the golden glow of the cream body. The choice of a gold-plated nib and matching furniture was also intentional, to complement the golden shine of the pearlescent body.
We understand that the distinction may seem subtle, but we hope the following photos demonstrate the difference. The material on the left has glitter, and the material on the right is the pearlescent material we had originally requested.
While the cream resin with glitter is beautiful in its own way, it does not align with our original design intention. As a result, we have decided to rectify this situation.
We have contacted our manufacturer and requested that they re-deliver the barrels using the correct material. We understand that this process will take some time, but it is essential to us that we deliver the product as originally intended.
We apologize for the delay this will cause and the frustration that will be felt by the people eager to get their hands on this pen. We hope, however, that you will understand our insistance on design details and how we want to deliver a product that matches the vision we set out to deliver.
To apologize for this inconvenience and to thank our loyal customers for your patience, we are taking this setback and turning it into a special opportunity for our customers.
Instead of replacing the glitter resin barrel with the pearlescent one, we are bundling both barrels with every purchase of the Thumbelina pen!
Don't worry, for those who have already purchased the pen, we will be sending you the pearlescent barrel, free of charge, as soon as it becomes available.
For those customers waiting on their Wajima maki-e initials, you will be receiving both barrels too!
※We are expecting the pearlescent barrels to be ready by mid-May. All shipments will be held until we receive these in stock.
Sincerely,
- Kaoru Yamagishi, President of BUNGUBOX